Attract and retain good staff: it’s not just about financial rewards

Salary, or wider remuneration, rarely features in the top factors that motivate staff, often falling behind recognition, communication and the opportunity to grow and develop. This offers an opportunity for smaller businesses to compete with large corporates to attract and retain good employees, as Emanuele Maindron-Brisley from Kent & Medway Growth Hub explains.   When…

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The hidden benefits of eye care

Employers in companies of all sizes must provide eye care under health and safety regulations but, as Laura Butler from Specsavers Corporate Eyecare explains, there are much wider benefits to health, wellbeing, and productivity, than most people might expect.     Obligatory eye care   Employers must provide eye care to all employees who use…

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Six GDPR myths busted

Are you still confused about GDPR? Are you hearing mixed messages and wondering who to trust. If you are don’t worry, you are far from alone. That’s why, to help you work out the facts from the fiction and ensure your business is heading down the right path, we asked Mr Marketing to bust six…

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Three ways to WOW in Customer Service

Customer service is critical to every single business and delivering good customer service requires constant attention and focus. Writing on behalf of the FSB, Annabelle Webster of South East Timber and Damp shares three valuable tips to help you wow your customers.     Customer Service is about building relationships, using a series of small positive interactions…

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